Data Protection Compliance

Privacy Policy

Your privacy and data protection rights at Lordon

Effective Date: July 12, 2025

1Introduction

This Privacy Policy applies to all visitors, users, and others who access the Lordon website or contact us through our digital platforms. By using our website, you agree to the terms of this Privacy Policy and consent to the practices described herein.

We operate in full compliance with the Kenya Data Protection Act, 2019, and other applicable laws to ensure your data is handled fairly, lawfully, and transparently.

2Information We Collect

We collect the following categories of data to operate our business and enhance your experience:

Personal Information (submitted voluntarily)

  • Full name
  • Email address
  • Phone number
  • Company/organization name
  • Job title or role (if applicable)
  • Other information you share

Technical & Usage Information (automatically collected)

  • IP address
  • Browser type and version
  • Device information
  • Access date/time
  • Pages visited
  • Clickstream data

Collected via cookies, pixels, analytics tools (e.g., Google Analytics)

Communication Data

  • Records of correspondence through email, contact forms, or phone calls
  • Feedback or survey responses
  • Any queries, complaints, or support interactions

3How We Use Your Information

We collect and use your data for the following purposes:

To respond to inquiries or requests submitted via our website

To improve the design, performance, and content of our website

To send important service notifications, updates, or promotional content (only with your consent)

To personalize your online experience

To maintain internal records for business, administrative, legal, and compliance purposes

To detect and prevent fraud or security threats

4Cookies and Tracking Technologies

We use cookies and related technologies to enhance user experience and analyze site performance. These technologies help us:

  • Understand visitor behavior and preferences
  • Track website analytics and metrics
  • Save preferences for future visits
  • Improve content relevance

Your Control: You can control or disable cookies via your browser settings. However, disabling cookies may limit some features or functionality of our website.

5Sharing Your Information

Lordon does not sell, lease, or rent your personal data.

However, we may share your information with trusted third-party partners, only when necessary to deliver services. These include:

Hosting and cloud service providers

Analytics providers (e.g., Google Analytics)

Customer relationship management (CRM) systems

Marketing or email distribution tools (with your consent)

All third parties are bound by strict confidentiality agreements and data protection obligations under Kenyan law. We may also share your data to comply with legal obligations, enforce our rights, or respond to lawful requests from public authorities.

6Your Rights Under the Kenya Data Protection Act

You have several rights under the Kenya Data Protection Act, 2019, including:

Right to Access

Request a copy of the personal data we hold about you

Right to Rectification

Request correction of inaccurate or incomplete data

Right to Erasure

Request deletion of your data under certain circumstances

Right to Object

Object to how we process your personal information

Right to Data Portability

Request a copy of your data in a portable format

Right to Withdraw Consent

Opt out of promotional communications or data use where consent is required

To exercise any of these rights, email us at:

info.lordon.co@gmail.com

We may ask you to verify your identity before processing any requests.

7Data Security

We take appropriate administrative, technical, and physical safeguards to ensure your personal information is protected against:

Unauthorized access or disclosure

Loss, destruction, or damage

Unlawful processing or misuse

Security measures include:

Secure servers (SSL encryption)

Firewalls and access controls

Regular security updates and data audits

Important: While we strive for maximum protection, no method of transmission or storage is completely secure. Use of our website is at your own risk.

8Data Retention

We retain personal data only for as long as:

It is necessary to fulfill the purpose it was collected for

We have a legal, regulatory, or contractual obligation to do so

It is needed to protect our legal interests or comply with dispute resolution

Once data is no longer needed, it is securely deleted, anonymized, or archived.

9Children's Privacy

Our website is not intended for use by individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors.

Protection Commitment: If we become aware of such a collection, we will take steps to delete the information immediately.

10Updates to This Privacy Policy

We may amend this Privacy Policy from time to time to reflect legal, technological, or operational changes. When updates occur, we will:

1

Update the "Effective Date" at the top

2

Notify users where appropriate

3

Publish the new version on this page

Your continued use of the website after changes are posted signifies your acceptance of the updated policy.

11Contact Us

If you have questions, concerns, or wish to exercise your data rights, please contact:

Questions About Your Privacy?

Our team is here to help you understand how we protect your data and exercise your rights.

Contact Our Privacy Team

Lordon LLC

Elevating businesses with cutting-edge solutions that transform ideas into reality. Your trusted partner in the digital evolution.

Chandaria Innovation Complex
Kenyatta University
Thika Superhighway

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